PRIVACY POLICY

Our Shakti Tribe

 We are committed to protecting your personal data in line with UK data protection law.

1. What Information We Collect
We may collect:

● Name and contact details
● Emergency contact details
● Health and wellbeing information (relevant to classes/services)
● Booking and payment details
● Communication preferences

2. How We Use Your Information
We use your data to:
● Provide classes, events, and doula services
● Process bookings and payments
● Communicate with you about your bookings
● Ensure your safety and wellbeing
● Improve our services
● Send updates or marketing (only with your consent)


3. Legal Basis for Processing
We process your data under:
● Contract (to deliver services you book)
● Consent (for health information and marketing)
● Legal obligation (if required by law)

4. Health Information
Health data is treated as sensitive data. By booking, you give explicit consent for us to use this information to ensure safe participation.

5. Data Sharing We do not sell your data. We may share data with:
● Booking platforms
● Payment processors
● Email/mailing providers
We may also share information if required by law or in emergencies.

5. Data Retention
We keep your data only as long as necessary:
● Booking and financial records: up to 6 years (legal requirement)
● Health and participation data: only as long as relevant

7. Your Rights You have the right to:
● Access your data
● Correct inaccurate data
● Request deletion
● Withdraw consent
● Lodge a complaint with the UK Information Commissioner’s Office (ICO) 8. Contact To update your details or ask questions: lorna@ourshaktitribe.com

COOKIES POLICY

What Are Cookies?
Cookies are small files stored on your device when you visit a website.

 How We Use Cookies
We may use cookies to:
● Ensure the website functions properly
● Analyse website usage (e.g. Google Analytics)
● Support booking systems
● Improve user experience

Types of Cookies
● Essential cookies – required for the site to work
● Analytics cookies – help us understand usage
● Marketing cookies – only used if you consent

Managing Cookies

When you visit our website, you will be asked to accept or reject non-essential cookies. You can also control cookies through your browser settings.